zp77's Privacy Policy

Last Updated: January 2026

zp77 places the highest importance on the privacy of users in Bangladesh. This Privacy Policy explains in detail what information is collected about you when you use our platform, how that information is processed, who it may be shared with, and how you can exercise your rights. By using the zp77 website or services, you are considered to have agreed to the terms of this policy.

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1. What Information We Collect

When you create an account and use our services at zp77, we may collect various types of information. This information comes from two main sources — what you provide directly and what our platform collects automatically.

1.1 Information You Provide

• Full name, date of birth, and national ID details (for identity verification)
• Mobile number and email address
• Payment account details (such as bKash, Nagad, Rocket, or Upay numbers)
• Account password and security question answers
• Messages or documents you provide when contacting our support team

1.2 Automatically Collected Information

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Login times, page visit history, and session duration
• Information collected through cookies and similar tracking technologies
• Gaming and transaction history (bets, wins, losses, and withdrawal records)

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2. Purpose of Using Information

zp77 uses collected information only for the following legitimate purposes. We never sell your personal information.

• Account Management: To handle registration, verify identity, and ensure account security.
• Service Delivery: To process gaming activity, financial transactions, and bonuses.
• Security and Fraud Prevention: To detect suspicious activity and maintain platform security.
• Customer Support: To resolve your issues via live chat or email.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To analyze user experience and improve service quality.
• Marketing Communications: To send promotional messages with your consent (you can opt out at any time).

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3. Information Sharing and Third Parties

zp77 does not sell your personal information to third parties. However, we may share limited information in certain circumstances.

3.1 Service Providers

We work with trusted third-party providers for payment processing, identity verification, and technical infrastructure management. These providers receive only the information necessary to perform their specific services and are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

We may be required to disclose information under court orders, lawful requests from government authorities, or applicable legal provisions. In such cases, we will disclose only the minimum information legally required.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will notify users in advance if such a change occurs.

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4. Cookies and Tracking Technologies

zp77 uses cookies to ensure the functionality of our website and to improve your experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to analyze site usage patterns, which helps us improve our services.

You can control or delete cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

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5. Data Security Measures

zp77 applies industry-standard technical and organizational measures to protect your information.

• SSL/TLS Encryption: All data exchanged between the platform and your browser is transmitted through an encrypted connection.
• Database Security: Sensitive information is stored in encrypted form and strict controls are in place to prevent unauthorized access.
• Access Control: Only authorized personnel have access to necessary data, and all access is logged.
• Security Reviews: Regular security testing and vulnerability assessments are conducted.
• Staff Training: Our team members receive regular training on data protection best practices.

While we always strive to maintain the highest level of security, it is not possible to guarantee that data transmission over the internet is completely secure. Therefore, keeping your account password confidential and logging out from unfamiliar devices is your own responsibility.

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6. Data Retention Period

zp77 retains your personal information only for as long as necessary. Generally:

• Information for active accounts is retained until the account is closed.
• Even after an account is closed, certain information may be kept for a period of time due to legal or regulatory obligations.
• Transaction records are retained for the period prescribed by applicable law for financial accountability.
• Marketing communication data is deleted when you opt out.

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7. Your Rights and Choices

You have several important rights regarding your personal information. zp77 respects these rights.

7.1 Access and Correction

You can access your account at any time to view stored information and update any incorrect or outdated details. If you need assistance correcting any information, please contact our support team.

7.2 Request for Data Deletion

You may request that your information be deleted. However, we may be required to retain certain information due to legal obligations or ongoing dispute resolution.

7.3 Withdrawing Marketing Consent

You can stop receiving promotional emails or messages at any time. To do so, contact our support team or use the unsubscribe link in any email. Even after opting out of marketing communications, important account-related messages (transaction confirmations, security alerts) will continue to be sent.

7.4 Closing Your Account

You may request the permanent closure of your zp77 account at any time. It is recommended that you complete all pending transactions and withdraw any remaining balance before closing your account.

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8. Privacy of Minors

zp77 is a service intended only for those aged 21 and above. We do not knowingly collect any information from minors. Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

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9. Third-Party Websites

The zp77 platform may contain links to external websites (such as payment provider sites). These external sites have their own privacy policies, and zp77 is not responsible for how your information is handled on those sites. It is recommended that you read the privacy policy of any external site before visiting it.

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10. Changes to This Policy

zp77 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the site after changes are made will be considered as your agreement to the updated policy. The "Last Updated" date at the top of this page always indicates the most current version.

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11. Applicable Law and Jurisdiction

This Privacy Policy has been prepared in accordance with applicable international data protection standards and local regulations governing the operation of our services. Any disputes arising from a provision of this policy will be resolved through discussion.